◢ Legal
We collect personal information you give us directly — typically your name, phone number, email address, suburb, and details about your vehicle and the work required, which can include your vehicle registration or VIN — when you request a quote, contact us, or book a job. When you use our website we may also collect technical data such as your IP address and browsing activity through analytics cookies.
We do not sell your personal information. We may share it with service providers who help us run our business — including our website and form host (Netlify), our online booking and job-management platform (ServiceM8, which we use to schedule and complete your job), our email provider, and Google (for website analytics and advertising measurement). Some of these providers store or process data on servers located outside Australia, including in the United States. We take reasonable steps to ensure they protect your information and use it only to provide their services to us.
Our website uses cookies and similar technologies. We use Google Analytics and Google Tag Manager to understand how visitors use the site, and Google Ads conversion tracking — including tracking phone calls started from the site — to measure our advertising and, at times, show our ads to you on other websites (remarketing). These tools may collect data such as your IP address, device information and browsing activity, which Google handles under its own privacy policy. You can opt out of Google Analytics with the opt-out browser add-on, manage ad personalisation at Google Ad Settings, or disable cookies in your browser — though some features may not work as well. Our online booking is provided by ServiceM8 and our maps by Google Maps, each of which may set their own cookies under their own privacy policies.
We take reasonable steps to protect your information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.
You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below. You can also ask us to stop contacting you for marketing at any time.
If you have a question or complaint about your privacy, contact us at scwindscreens@gmail.com or (07) 5443 4403. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
